Terms of Service

1. What we do and what we do not do

US LLC Light provides guided U.S. LLC setup, document organization, registered agent and address coordination, EIN application support, annual reminder workflows, compliance-preparation workflows, digital signing coordination, and submission support for supported foreign-owned single-member U.S. LLCs.

We are not a law firm, CPA firm, accounting firm, bank, payment processor, registered investment adviser, or fiduciary. We do not provide personalized legal, tax, accounting, bookkeeping, banking, securities, immigration, or investment advice. Any information, documents, checklists, forms, or workflows we provide are for administrative, organizational, and compliance-preparation support only.

You remain responsible for deciding whether a U.S. LLC is suitable for your business, tax residence, ownership structure, business activity, customer base, banking setup, and local legal and tax position. You should obtain qualified advice from a lawyer, tax adviser, CPA, accountant, or other licensed professional where your circumstances require it.

2. Eligibility, identity checks, and restricted use

To use the service, you confirm that:

• you are not a U.S. citizen, U.S. resident, U.S. green-card holder, or other U.S. person unless we have expressly agreed in writing to support your case;
• you are not located in, resident in, organized in, or acting on behalf of a person or entity located in a sanctioned, embargoed, or restricted jurisdiction;
• you are not subject to sanctions, export-control restrictions, asset freezes, criminal proceeds restrictions, or similar legal restrictions;
• the information you provide to us is complete, accurate, current, and not misleading;
• you are using the service for a lawful business purpose and not for fraud, money laundering, sanctions evasion, tax evasion, identity concealment, consumer deception, illegal marketplace activity, regulated activity outside our supported scope, or misrepresentation to banks, payment processors, government authorities, customers, or third parties.

We may request identity documents, proof of address, ownership information, business activity information, source-of-funds information, sanctions-screening information, tax-residence information, company documents, authorization documents, or other due-diligence information before or after accepting your order.

We may refuse, suspend, delay, or terminate the service if you do not provide requested information, if we cannot verify your identity or authority, if your case appears outside our supported scope, if we identify fraud, sanctions, money-laundering, regulatory, reputational, payment, or operational risk, or if we are required or permitted to do so by law or by a third-party provider.

We do not have to disclose internal risk, screening, fraud-prevention, or compliance reasons where doing so would be unlawful, unsafe, commercially sensitive, or contrary to our compliance obligations.

3. Account security and authorized users

You are responsible for keeping your account credentials, email account, device, payment method, dashboard access, and two-factor authentication method secure.

We may treat actions taken through your account, dashboard, email address, e-signature platform, approved communication channel, or payment method as authorized unless you notify us that access has been compromised or that an instruction was unauthorized.

You must notify us immediately if you suspect unauthorized access, compromised credentials, account misuse, payment misuse, or an unauthorized instruction. We may suspend access, require re-verification, delay filings, pause mail forwarding, or require additional authorization where we reasonably believe account security or authority has been compromised.

You may not access or attempt to access another customer account, interfere with the platform, bypass security controls, scrape or copy protected content, reverse engineer the service, upload unlawful material, or use the service in a way that violates law, third-party rights, or these Terms.

4. KYC data, privacy, and data sharing

You authorize us to collect, process, store, review, and share information and documents that are reasonably necessary to provide the service, verify your identity and authority, conduct fraud, sanctions, and risk checks, prepare and coordinate filings, support address or mail services, communicate with third-party providers, maintain records, resolve disputes, and comply with legal or regulatory obligations.

This may include passport or identity-document data, proof of address, contact details, date of birth, nationality, tax residence, business activity, ownership information, company documents, signatures, authorization forms, payment-status information, and supporting compliance documents.

We may share relevant information with registered agents, business address providers, mail forwarding providers, state filing offices, the IRS, FinCEN or other authorities where applicable, payment processors, e-signature providers, document-storage providers, professional advisers, compliance vendors, fraud-prevention vendors, and other service providers involved in delivering or administering the service.

Our Privacy Policy explains in more detail what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights may apply to you. If there is a conflict between these Terms and the Privacy Policy on data-protection matters, the Privacy Policy controls unless these Terms are more specific to the service authorization you have given us.

5. Electronic communications, records, and signatures

You consent to receive service communications, notices, document requests, signature requests, renewal notices, compliance reminders, payment reminders, policy updates, and legal notices electronically by email, dashboard, e-signature platform, or another communication channel you provide.

You agree that electronic records, uploaded documents, click confirmations, dashboard approvals, email approvals, digital signatures, and electronically submitted instructions may be used to provide the service and may have legal effect.

Where a filing, authorization, provider process, postal process, tax process, or government process requires a wet-ink signature, notarization, USPS Form 1583, FinCEN Form 114a, IRS authorization, registered agent consent, organizer authorization, or other separate document, we may require that separate authorization before acting.

You are responsible for ensuring that the email address and communication channels connected to your account remain active and monitored. We are not responsible for missed notices caused by outdated contact information, spam filters, email delivery issues, or your failure to monitor your account.

6. Your authority and authorization to act

You authorize us, our personnel, contractors, and relevant third-party providers to take administrative steps reasonably necessary to provide the purchased service. This may include preparing formation documents, submitting state filings, coordinating registered agent services, preparing internal company documents, assisting with EIN-related workflows, preparing compliance-preparation documents based on your information, coordinating digital signatures, forwarding information to relevant service providers, and submitting documents after your approval where the service includes submission support.

Unless we separately request and receive a signed power of attorney, Form 8821, Form 2848, Form 114a, USPS Form 1583, registered agent consent, organizer authorization, or other specific authorization, these Terms do not create a general power of attorney. We may require separate signed authorization before taking certain actions.

You are responsible for reviewing all information, filings, forms, and documents before approval or signature. Once you approve, sign, or instruct us to submit a filing, you confirm that the information is accurate, complete, current, and authorized.

7. Public filings and public-record information

Some information submitted to state authorities or other government bodies may become public record. This may include the LLC name, filing date, document number, registered agent information, principal office address, mailing address, manager, member, authorized person, organizer, contact information, or other information required by the relevant filing system.

We may help you structure filings in a privacy-conscious way within the supported workflow, but we do not guarantee privacy, anonymity, or non-public treatment. You are responsible for deciding what address, contact, manager, authorized person, or other information to provide where the filing system permits a choice.

If you provide personal information for a public filing, or if a filing system requires personal information, you acknowledge that such information may become publicly searchable and may not be fully removable.

8. Registered agent, address, and mail handling

Registered agent service, registered office service, principal office address use, business address service, virtual office service, mail scanning, mail forwarding, and package handling may be provided by independent third-party providers unless we expressly state otherwise.

A registered agent address is not the same as your business office, physical place of business, tax residence, place of management, substance presence, storefront, warehouse, or proof of U.S. operations. A business address or mail forwarding address may also be subject to provider rules, USPS rules, identity-verification requirements, address-format rules, Form 1583 or equivalent authorization, prohibited-use rules, and service limitations.

You agree not to use any registered agent, business address, virtual office, or mail forwarding service to misrepresent your physical presence, place of management, regulatory status, tax position, licensing status, storefront status, marketplace verification status, or business operations.

Provider rules may include limits on ordinary mail, scanning, downloads, forwarding, storage, package acceptance, restricted items, marketplace verification cards, online seller verification, business-license verification, personal use, forwarding destinations, address formatting, fees, and service availability. You agree to comply with those provider rules and to reimburse any provider, carrier, postage, storage, forwarding, scanning, disposal, verification, or administrative charges incurred in connection with your account.

Unless we tell you otherwise, provider communication must go through US LLC Light. You must not contact, instruct, access, bypass, or attempt to manage a registered agent, address, mail, filing, or compliance provider directly in a way that interferes with our provider relationship, creates duplicate instructions, or causes confusion about the entity account. We are not responsible for delays, rejected instructions, missed mail, or service disruption caused by direct, conflicting, or unauthorized communication with a provider.

Mail handling may be delayed, refused, returned, discarded, archived, scanned, opened, forwarded, or restricted according to the provider terms, applicable law, carrier rules, and our internal procedures. We do not guarantee same-day processing, delivery times, acceptance of all mail or packages, receipt of restricted items, successful marketplace verification, successful banking verification, or uninterrupted mail forwarding.

You are responsible for keeping your forwarding address, contact details, identity documents, authorization forms, and payment method current. We are not liable for missed, delayed, returned, refused, undeliverable, discarded, or unverified mail caused by incomplete authorizations, provider restrictions, incorrect address formatting, unpaid fees, outdated forwarding details, carrier failure, customs issues, provider policy changes, or your failure to respond.

A failure, delay, refusal, suspension, termination, pricing change, address-format change, scanning delay, forwarding delay, package refusal, verification refusal, or policy change by a registered agent, mail, address, filing, payment, courier, government, IRS, FinCEN, bank, or payment-provider service does not by itself mean that US LLC Light has breached these Terms, provided we use commercially reasonable efforts to support the affected workflow within the purchased scope.

9. Client responsibilities

You agree to:

• provide accurate, complete, and current information;
• promptly update us if your ownership, tax residence, address, business activity, U.S. customer base, U.S. operations, employees, contractors, inventory, warehouse, office, bank accounts, payment processors, or regulatory status changes;
• provide all requested identity, KYC, tax, banking, business, and compliance information in the format and timeframe requested;
• respond promptly to urgent legal, compliance, registered agent, mail, government, provider, signature, payment, or deadline-related requests;
• review filings, forms, questionnaires, documents, and prepared information before approval or signature;
• maintain your own books, records, contracts, invoices, bank statements, receipts, and supporting documents;
• obtain independent legal, tax, accounting, banking, or regulatory advice where required;
• comply with all laws applicable to your business, including laws in your country of residence, country of citizenship, customer locations, banking locations, and operating locations.

We are not responsible for penalties, fees, losses, missed deadlines, rejected filings, dissolved entities, tax exposure, bank issues, payment processor issues, or compliance failures caused by your delay, inaccuracy, non-response, incomplete records, late payment, missing signature, unsupported facts, or failure to obtain professional advice.

10. Compliance-preparation workflows

Our annual support may include reminders, questionnaires, document checklists, state annual report preparation support, Form 5472 / pro forma 1120 preparation support, FBAR screening, bookkeeping-preparation checklists, registered agent renewal coordination, document storage, signature coordination, evidence archiving, and submission support where included in your package.

Compliance-preparation support is not legal advice, tax advice, accounting advice, bookkeeping, audit, attestation, CPA review, or a guarantee that a filing is required, not required, correct, complete, accepted, timely, or sufficient for your particular circumstances.

We prepare or coordinate supported workflows based on the information you provide. If your answers indicate possible U.S. tax nexus, U.S. trade or business, effectively connected income, U.S.-source income, sales tax exposure, payroll exposure, local licensing issues, regulated activity, multi-owner treatment, corporate tax election issues, non-standard ownership, or other complexity, we may pause the workflow and recommend that you work with a qualified CPA, attorney, accountant, or specialist adviser.

Any professional adviser relationship, advice, pricing, deliverables, and responsibility are separate unless we expressly agree otherwise in writing.

11. Deadlines, lead times, and cut-off dates

Government, tax, mail, registered agent, state, IRS, FinCEN, banking, and payment-provider deadlines may depend on facts, dates, filing status, delivery method, processing times, and law changes.

We may display reminders and target dates, but you remain responsible for your legal and tax deadlines. We are not liable for missed deadlines if you do not provide required information, signatures, approvals, authorizations, payment, or documents on time, or if a third party, carrier, provider, government authority, IRS, FinCEN, bank, payment processor, or filing system delays, rejects, suspends, or changes a process.

We may set internal cut-off dates before official deadlines. If you request support after a cut-off date, we may decline the work, charge an urgent-service fee, provide best-efforts support only, or recommend that you work directly with a qualified professional.

12. Third-party services and government decisions

State authorities, the IRS, FinCEN, registered agents, address providers, mail providers, payment processors, banks, fintech platforms, e-signature providers, document-storage providers, professional advisers, carriers, couriers, and other third parties operate independently and may change their requirements, fees, timing, risk rules, documentation rules, or service availability.

We do not guarantee LLC approval, name availability, EIN issuance, EIN timing, IRS acceptance, state acceptance, FinCEN acceptance, bank account approval, payment processor approval, mail delivery, address-provider acceptance, registered agent acceptance, provider verification, marketplace verification, or any specific third-party outcome.

A delay, rejection, request for additional information, account refusal, provider refusal, provider termination, government request, compliance review, or changed requirement by a third party does not by itself create a right to refund or mean that we breached these Terms.

13. Fees, pass-through costs, renewals, and unpaid amounts

Our service fees are separate from government fees, state fees, registered agent fees, address-provider fees, mail forwarding fees, postage, courier fees, payment processor fees, urgent-service fees, professional adviser fees, tax workflow fees, e-signature fees, and other pass-through or third-party costs unless we expressly state otherwise.

Annual support is renewed by invoice according to the renewal terms shown at checkout, in your dashboard, or in the applicable service description. We may send the annual renewal invoice before the relevant filing season, deadline, or service period begins so that workflow capacity, provider coordination, reminders, and preparation work can be reserved in advance. Renewal takes effect when you pay the invoice; we do not charge saved payment methods automatically.

We may pause or withhold paid services if fees, pass-through costs, third-party charges, or required payment authorizations are unpaid. We may continue to show reminders or urgent notices, but we are not required to perform unpaid work or advance third-party costs on your behalf.

14. Refunds, cancellation, and failed verification

Refunds and cancellations are governed by our Refund & Cancellation Policy.

If we refuse, suspend, or terminate service because you fail identity verification, fail sanctions or risk screening, provide false or incomplete information, fall outside our supported scope, or breach these Terms, any refund will be handled under the Refund & Cancellation Policy.

If a government fee or third-party fee has already been paid or committed on your behalf, it may be non-refundable even if your order is cancelled, delayed, rejected, or terminated.

15. Suspension and termination

We may suspend or terminate your account, service, address use, mail handling, filing support, compliance workflow, or access to the platform if:

• you breach these Terms;
• you fail to pay amounts due;
• you fail to provide required KYC, identity, authorization, or compliance information;
• you provide false, misleading, incomplete, or outdated information;
• your use creates legal, tax, regulatory, sanctions, fraud, money-laundering, reputational, operational, or third-party-provider risk;
• a third-party provider refuses, suspends, or terminates service;
• we are required or permitted to do so by law.

Termination does not affect accrued fees, pass-through costs, payment obligations, indemnities, disclaimers, limits of liability, data-retention rights, confidentiality obligations, or provisions that by their nature should survive termination.

16. Indemnification

You agree to indemnify and hold us, our officers, directors, employees, contractors, affiliates, agents, and service providers harmless from claims, penalties, losses, liabilities, costs, damages, and expenses, including reasonable attorneys fees, arising from:

• information you provide that is false, incomplete, inaccurate, misleading, late, or unauthorized;
• your breach of these Terms;
• your misuse of the service, address, mail handling, filings, documents, platform, or third-party services;
• your business activity, products, services, customers, payments, taxes, accounting, records, licensing, or regulatory obligations;
• your failure to obtain legal, tax, accounting, banking, or professional advice;
• your failure to respond, approve, sign, pay, or provide information on time;
• claims by government authorities, banks, payment processors, mail providers, customers, creditors, business partners, or other third parties arising from your business or your use of the service.

17. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the service fees you paid directly to us for the specific service giving rise to the claim during the twelve months before the claim arose.

We are not liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages; loss of revenue; loss of business opportunity; loss of goodwill; loss of data; tax liability; penalties; bank or payment-provider issues; administrative dissolution; mail delays; provider failures; government delays; or missed deadlines, except where mandatory law does not allow such limitation.

Nothing in these Terms limits liability where liability cannot legally be limited.

18. No fiduciary, escrow, or financial-services relationship

We do not act as your fiduciary, trustee, escrow agent, financial institution, money transmitter, bank, investment adviser, tax representative, legal representative, or general agent. Any authority we have is limited to the specific administrative service you purchased and any separate authorization you provide.

19. Changes to law, forms, fees, provider rules, and service scope

Laws, forms, filing methods, fees, deadlines, government practices, third-party provider rules, and service availability may change. We may update workflows, required information, pricing, service scope, provider processes, or service availability to reflect those changes.

If a change makes your case unsupported, impractical, higher-risk, or materially more expensive, we may modify the service, request additional information, charge additional fees with notice, refer you to a qualified professional, or stop supporting the affected workflow.

20. Informal dispute resolution, class waiver, and time limit

Before starting formal proceedings, you agree to first contact us in writing and give us a reasonable opportunity to resolve the dispute informally. Your notice must describe the issue, the relevant order or account, and the outcome you request.

To the maximum extent permitted by law, disputes must be brought only on an individual basis and not as a class, collective, representative, or mass action.

To the maximum extent permitted by law, any claim relating to the service must be brought within one year after the event giving rise to the claim, unless mandatory law requires a longer period.

21. Changes to these Terms

We may update these Terms from time to time. The updated Terms will apply from the effective date shown in the updated version, except where mandatory law requires additional notice or consent.

If a change materially affects an active paid service, we will use reasonable efforts to notify you by email, dashboard notice, or another appropriate method. Your continued use of the service after the effective date means you accept the updated Terms, unless mandatory law gives you a different right.

22. Governing law and mandatory rights

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws rules. The courts located in Florida have jurisdiction, except where mandatory consumer, data-protection, or other applicable law requires a different forum or gives you rights that cannot be waived.

Nothing in these Terms is intended to exclude rights that cannot be excluded under applicable mandatory law.

23. Contact

Questions about these Terms can be sent to [email protected].